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How Missions Companion Pricing FAQ Blog Safety Download on Google Play
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Terms

Terms of Service

Last updated: July 16, 2026

Summary

Hard Wake is an alarm and wake-up challenge app. These terms explain your responsibilities when using alarms, physical challenges, wake routine tasks, task check-ins, optional cloud backup, optional Companion features, Rescue Mode, accounts, promo codes, tutorials, and subscriptions.

These terms are intended to describe the rules for using Hard Wake. They do not limit any consumer rights that cannot legally be waived in your location.

Using Hard Wake

You are responsible for choosing alarms, wake-up missions, volume levels, permissions, and device settings that are appropriate for your body, schedule, and device.

Hard Wake supports user-scheduled alarms and wake-up challenges. It should not be your only plan for urgent, health-related, caregiving, travel, legal, safety-critical, or job-critical events.

High-risk use and emergency services

Hard Wake is not an emergency service, monitoring service, medical service, caregiving service, public-safety service, or substitute for professional advice. Do not use Hard Wake as your only way to wake up for medication, medical care, child or dependent care, court dates, transportation, work obligations, safety-critical events, or any situation where a missed alarm could cause harm.

If Hard Wake shows an emergency dialer shortcut, it is only a convenience link that may open your device dialer where supported. Hard Wake does not place emergency calls for you, complete calls, monitor call status, contact emergency services, or dispatch help.

Wake routine tasks and check-ins

Wake routine tasks are optional planning tools attached to alarms. You are responsible for choosing task names, check-in timing, retry intervals, and whether a task needs a reminder.

Task check-ins ask whether a task is complete. If task check-ins are pending, Hard Wake may keep the related alarm protected from edit, delete, or disable actions until the routine is complete. They are not a substitute for alarms, appointments, care plans, or safety-critical reminders.

Companion features

If Companion features are enabled, they are optional and invite-based. You choose whether to invite a companion and what selected missed confirmations or routine follow-up alerts may be shared. A companion must accept before Companion alerts can be sent.

Companion is not continuous observation, location sharing, emergency response, caregiving supervision, medical or safety service, or a promise that another person will respond.

You are responsible for only inviting people who have agreed to receive these alerts, for choosing what selected alert information may be shared, and for disconnecting a companion when you no longer want them to receive selected alerts.

Rescue Mode

Rescue Mode, when enabled, is limited to pre-approved actions after a missed confirmation and inside the rescue window you configure. These actions may include requesting confirmation, ringing again, sending a Companion check-in message, or triggering a harder mission. You are responsible for choosing safe actions and reviewing them before relying on them.

Rescue Mode is not an urgent-response service and should not be used as your only plan for important, health-related, legal, caregiving, safety-critical, or job-critical events.

Cloud backup and restore

When cloud backup is used, Hard Wake may save alarm data, labels, repeat days, mission choices, wake routine tasks, settings, wake history, and protected wake-flow state for the signed-in account. You are responsible for using an account you control and for reviewing restored alarms before relying on them.

Cloud backup is a convenience feature and does not guarantee uninterrupted sync, permanent storage, or recovery from every device or account problem.

Alarm reliability limitations

Hard Wake is designed to make alarm dismissal more intentional, but it does not promise that you will wake up, stay awake, hear an alert, or receive an alert at an exact time.

Alarm delivery can be affected by operating-system limits, device manufacturer restrictions, user permissions, notification settings, Do Not Disturb, silent mode, volume settings, battery saver, app force-stop, updates, reboot behavior, network conditions, and hardware issues.

Use the in-app Reliability Check and backup alarms when timing matters.

Safety responsibilities

Use physical wake-up challenges only in safe surroundings. Do not jump, walk, or shake near stairs, roads, fragile items, sharp objects, hot surfaces, pets, children, or while driving.

Avoid physical missions if you are injured, dizzy, pregnant, health-restricted, impaired, unsure about your balance, or not confident that the area around you is safe. Use non-physical or lower-intensity options where available.

Hard Wake is not health advice, a health device, a fall-prevention tool, or an urgent-response alert system.

Accounts and account deletion

You are responsible for keeping your sign-in credentials secure and for using an email address you can access.

If you delete your Hard Wake account, the app deletes the Firebase account and clears local Hard Wake alarms, settings, active alarm state, and cached premium status on that device. Store subscription records and some service-provider records may remain as described in the Privacy Policy and Account & Data Deletion page.

Subscriptions, trials, cancellations, and refunds

Premium access, free-trial eligibility, renewals, cancellations, and refunds are handled by Apple App Store or Google Play through in-app purchases and RevenueCat entitlement status.

Current prices, taxes, trial eligibility, promo-code redemption, renewal dates, and billing terms are shown by Apple or Google before purchase. Subscriptions renew automatically unless canceled through the store account where the purchase was made.

The app store purchase sheet and the store account where the purchase was made are the source of truth for final price, tax, trial eligibility, renewal, cancellation, and refund terms. Deleting a Hard Wake account does not automatically cancel an Apple or Google subscription. Refund requests are handled by Apple or Google according to their store policies.

Acceptable use

Do not misuse Hard Wake, interfere with its services, attempt unauthorized access, reverse engineer restricted parts of the service where prohibited by law, or use the app in a way that harms others or violates applicable law.

Do not use Companion alerts, Rescue Mode, support forms, waitlist forms, promo codes, or account features to harass, impersonate, mislead, spam, or send alerts to someone who has not agreed to receive them.

Do not submit support requests containing passwords, payment card numbers, health records, private alarm labels, or other sensitive information that is not needed for support.

Changes to Hard Wake and these terms

Hard Wake may change features, supported platforms, pricing, trial availability, subscription offerings, store availability, Companion availability, Rescue Mode availability, and these terms over time. The "Last updated" date shows when this page was last revised.

Warranty disclaimer

To the fullest extent allowed by law, Hard Wake is provided "as is" and "as available" without warranties of uninterrupted operation, exact timing, error-free performance, data recovery, fitness for a specific purpose, or that every alarm, notification, Companion alert, Rescue action, backup, restore, purchase, or support message will work as expected.

Device settings, operating systems, app stores, network services, Firebase, RevenueCat, email providers, notification providers, and other third-party services can fail or change outside Hard Wake's control.

Limitation of liability

To the fullest extent allowed by law, Hard Wake and its owners, developers, operators, and service providers are not liable for missed alarms, delayed alerts, missed obligations, lost income, lost data, lost profits, subscription issues, emotional distress, property damage, personal injury, indirect damages, incidental damages, special damages, consequential damages, or punitive damages arising from your use of or inability to use Hard Wake.

To the fullest extent allowed by law, any total liability related to Hard Wake is limited to the greater of the amount you paid for Hard Wake in the 12 months before the claim or USD $50. Some locations do not allow certain warranty or liability limits, so parts of this section may not apply to you.

Indemnity

To the extent allowed by law, you agree to be responsible for claims, losses, liabilities, damages, costs, and expenses that arise from your misuse of Hard Wake, unsafe use of physical missions, inaccurate account information, violation of these terms, violation of another person's rights, or sending Companion or Rescue alerts to someone who did not agree to receive them.

Severability

If any part of these terms is found unenforceable, the rest of the terms remain in effect to the fullest extent allowed by law.

Contact

For questions about these terms, subscriptions, safety, or support, use the Hard Wake Support Form.

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© Hard Wake. "Jump, shake, and prove you're awake." Hard Wake helps reduce half-asleep dismissals; it does not promise that every alarm will be heard or delivered at an exact time.